Inkling released a feature known as Teams at the end of 2019 that enables customers to designate groups of users and assign those users roles. This feature supports 3 roles: Manager, Supervisor, and Learner.
Managers and supervisors of a team are able to track progress against courses that have been assigned to anyone on the team. Managers are able to add and remove members from the team, change user roles, and assign courses to members of the team. Users are able to be on more than one team at a time.
This feature allows our customers to maintain continuity of the team even as individual users change roles, teams, or depart the company. For example, if a team’s manager departs the company and a new manager is designated for that team, the new manager will be able to see and track progress for all of the previously assigned courses for members of that team.
How to enable Teams:
Prior to June 17th, you may request that your Customer Success or Implementation Manager enable this feature for you. After June 17th, Teams will be the default experience for all organizations.
To learn more about setting-up and managing Teams, please check our our Learning Pathways Guide.
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